Frequently Asked Questions

Timeless style since 1863. Everything you need to know about your order.

How long does shipping typically take?

We offer standard shipping which takes 3-5 business days, and express shipping which arrives within 1-2 business days. International delivery times vary by location.

What is your return policy?

We accept returns on all unworn, unwashed items with tags attached within 30 days of purchase. Please use our online portal to generate a prepaid return label.

How do I know which size to choose?

Every product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.

Are your materials sustainably sourced?

Since 1863 is committed to quality and ethics. We prioritize organic cotton, recycled fibers, and responsible manufacturing processes to ensure our heritage lasts for generations.

Can I modify or cancel my order after it is placed?

To ensure fast delivery, we process orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.